SHEIN Conducted Over Two Million Product Safety Tests in 2024.

SHEIN today announced that it conducted over two million product safety tests in 2024, reinforcing its ongoing commitment to ensuring high standards in product quality and consumer safety.

 SHEIN tests were conducted in collaboration with leading third-party testing agencies such as Intertek, SGS, Bureau Veritas (BV), and TÜV, as well as at a CNAS-accredited laboratory.In 2025, SHEIN plans to invest more than US$15 million to further strengthen its product safety testing and compliance protocols.

SHEIN has built and implemented a multi-faceted product safety protocol to ensure product compliance with applicable laws and regulations, as well as to SHEIN’s own standards of product safety. The system, which spans before, during, and after the sale process, is focused on overseeing product safety and ensuring that products meet compliance requirements:

 SHEIN vendors are required to comply with the applicable product safety laws and regulations in the countries we operate in, as well as the controls and standards that SHEIN has put in place, such as SHEIN’s Restricted Substances List (RSL), and SHEIN’s codes of conduct for vendors.

Vendors are required to submit documentation for products from categories such as electronics, children’s toys, children’s products, baby products, cosmetics, medical devices, light industry products, personal protective equipment (PPE), and textiles with specific regulatory requirements for SHEIN’s system checks and manual reviews.

Simultaneously, SHEIN is dedicated to providing comprehensive education and training for vendors, in order to continually improve their understanding of product compliance requirements.

 Product safety tests, including chemical tests, are carried out throughout the sales cycle, in collaboration with leading third-party testing agencies such as Intertek, SGS, Bureau Veritas (BV), and TÜV, as well as at a CNAS-accredited laboratory.

In 2024, SHEIN performed more than two million tests, including chemical tests, with third-party these agencies, as well as a CNAS-accredited laboratory.SHEIN conducts dynamic evaluations of vendors based on multi-dimensional aspects such as the product testing pass rate and negative feedback rate.

Once a vendor’s performance is assessed to be non-compliant or in violation of our requirements, SHEIN will take measures against the vendor such as removing the product listing, vendor point deductions, putting in place re-order restrictions, or even termination of the partnership, depending on the severity of the case. Upon learning of any claim against a product, SHEIN immediately removes the product as a precautionary measure while we conduct an investigation.

Over the last year, the company has terminated its engagement with more than 260 sellers on its marketplace who did not meet compliance requirements.

“Ensuring that our customers can shop with peace of mind is paramount at SHEIN,” said Leonard Lin, President of EMEA and Global Head of Public Affairs for SHEIN.

“From design to delivery, we all work to protect our customers at every step of the process. We have continued to expand our rigorous testing efforts, working with some of the world’s top global testing agencies, to ensure that our products meet the highest standards and we continue to invest in enhancing our approach.”